Search Results for: customer service

IFS, the global cloud enterprise software company, announced that Canada-based home and commercial services and energy solutions company, Enercare, has selected IFS Cloud for Service

Artificial intelligence is no longer about robots and sci-fi villains or about replacing humans and taking jobs away. It took a while but people have

The prestigious annual report ranks Appriss Retail in the “Top 20” of all retail solution providers Appriss Retail, an industry leader in the data science

Khoros, a global leader in digital-first customer engagement software, announced an expanded partnership with Jetson, a leading innovator in e-mobility products, including electric bikes, electric

Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, announced that SoFi, a leading next-generation financial services platform, has partnered

Thankful, the AI platform powering the customer service revolution has expanded into the European market by signing an exciting, new partnership with Dixa, the Netherlands-based customer service

Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools. Genesys, a global cloud leader in customer experience orchestration,

‘Sell more products, reduce churn, and onboard new customers in their native language…’ Videommerce officially unveiled its SaaS platform dedicated to helping startups, entrepreneurs, and SMBs

After quadrupling revenue in 2020, the customer service company opens a new office in Dallas, Texas with plans to hire over 100 people within its

Truck Parts Distributor Reduces Sales Order Processing Time by 30 Percent and Helps Customers Save Money by Ordering the Right MIX of Parts Infor, the