Search Results for: customer engagement

Nteraction announces the launch of its new platform transforming Sales Engagement by integrating digital content, analytics and Artificial Intelligence (AI). Nteraction’s Software-as-a-Service (SaaS) platform works

The Society Deploys Integrated Cloud Contact center and Communications to Enable Employees to Work and Engage Customers Remotely 8×8, Inc.0 (EGHT), a leading integrated cloud

Fly Gangwon, the South Korean Tourism Convergence Carrier (TCC) airline startup, has partnered with IBS Software to overhaul its distribution and reservations capabilities as it

Cloud Communications Provider Enables Two-way SMS & MMS Texting Solution for Businesses Nationwide FlexIP Solutions, a nationwide provider of custom managed communications services to businesses,

Freshworks’ Freshdesk Is Believed to Be a Perfect Fit For Small, Medium-Sized, and Enterprise Companies and Provides Agile and Modern Features Freshworks Inc., a leading software

Bright Pattern, a leading provider of AI-powered cloud contact center software, has been chosen by the global leader in hair regrowth and restoration to power omnichannel

Firefly Named First Media Owner to Build Its Own Advanced Analytics Platform With Viant Viant, a people-based advertising software company, added Firefly, a street-level digital

CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that provides businesses with greater insights into customer interactions to improve

Together the two will serve the global Association and Corporate markets with unmatched community solutions. Higher Logic, the industry-leading engagement platform, announced its acquisition of

Hexaware Technologies Limited, a leading global IT consulting & digital solutions provider, and Freshworks Inc., a customer engagement software company, have announced a global strategic partnership